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HITCare

Assesment & Remediation

Assessment & Remediation

A network assessment is essential in maintaining a healthy network environment. It provides the accurate information you need to make smart decisions about planned modifications or new technologies. It helps avoid surprises and helps provide early warning to so many hidden problems and issues lurking on the horizon. Most importantly, it provides you with a map and baseline from which to work. In addition, you can use the assessment report and consultation with our consultants to develop contingency plans for network weaknesses and vulnerabilities such as sudden bandwidth requirements. A network assessment should be performed on an annual basis or more frequently if events warrant it. The analysis is also helpful to spot trends, to plan and implement short-term preventive maintenance as well as long-term strategic action.

Typical Situations for an assessment

  • EMR/EHR Implementation.
  • Network expansion or modification.
  • Performance, reliability or stability concerns with mission critical applications and hardware.
  • Need for independant validation of current infrastructure or future plans.
  • Making a move to HITCare Managed Services.

Typical Scope of Assessment Services

  • Interview IT and business managers and cdocument business and user requirements.
  • Measure and document network performance and functionality.
  • Identify critical applications and vital data.
  • Map network topology including protocols and logical drawings.
  • Take inventory of network hardware, software and skills.
  • Check routers and switch codes, logs, device errors, CPU and memory utilization.

Deliverables

At the conclusion of all IT assessments a HITCare Virtual CIO will meet with you to review the Technology Assessment Report.  Your virtual CIO will articulate what the project deliverables are and also affirms that we have a clear understanding of what your expectations are should you decide to have HITCare perform the remedation efforts reported at the conclusion of your assessment.

Examples of deliverables are:

  • Statement of network requirements to provide a road map for operational success.
  • Network discovery including: Topology map, local traffic pattern analysis, component level inventory and router/switch assessment.
  • Documentation of findings, identifying the gaps between actual design and user/business requirements and our recommendations.
  • Reports about network strengths, weaknesses and vulnerabilities.
  • Strategies to improve performance, reliability, availability and stability.
  • An assessment of your overall networking capabilities which takes into consideration technology maturity, IT people skills, training and IT processes.
  • Review of network design including topology, IP addressing, routing, security, physical/logical redundancy and load balancing.
  • Identification of opportunities for network consolidation, simplication and cost reduction.